The Safest Way We Can!

 

 Bowling has a reputation for safe play, etiquette and sportsmanship. It’s benefits include physical fitness, social development and mental strength.

We are committed to providing you access to these benefits during this time and urge you to familiarize yourself with the ways we are hoping to exceed your expectations for bowling safety in these uncertain times.

City Centre Park and Langford Lanes

COVID-19 Health and Safety Information
July 15, 2020

City Centre Park and Langford Lanes are committed to providing recreation and food services that are safe and accessible. We routinely follow strong protocols for the safety of all of our guests. In this time of uncertainty, we want to ensure that our guests and staff know what those protocols are and how we are elevating the process in light of COVID-19. We have prepared our restart plans following the guidelines laid out by the local and provincial health authorities, and Worksafe BC and by collaborating with many other facilities, and associations on best practices. We have chosen restrictions, and procedures with safety as a top priority in hopes to exceed staff, government, and consumer expectations. We welcome your feedback – please contact admin@citycentrepark.ca if you have any comments on how we are doing! The following is an overview of our COVID-19 safety measures. 

City Centre Park and Langford Lanes COVID-19 Safety Measures

Physical distancing measures are in place for staff and patrons at City Centre Park and Langford Lanes. Staff and patrons are to make best efforts to keep 6′ from others where barriers are not in place. To support distancing requirements, signage is in place at the entrance of each facility to educate patrons on our policies, and occupancy limits are posted for each facility, bathroom and common area. Facility occupancy limits have been reduced and many processes have been changed to help facilitate physical distancing.  

Engineered controls have been put in place where social distancing is difficult. Plexi-glass separations are in place at service desks and barriers are in place between pairs of bowling lanes, restaurant booths and in arena dressing rooms. These controls have been reviewed by Langford Fire to ensure that they do not create a hazard. Staff who work with the public, in a capacity where plexi-glass barriers are not practical such as servers, are required to wear masks as a secondary measure. Where staff are required or choose to wear masks, they are trained on best practices to ensure proper hygiene. 

Strict hygiene protocols are in place for staff and patrons. All staff have undergone extensive training on how and when to wash their hands. Staff are also trained to avoid touching their face, and to practice good respiratory etiquette. It is our policy that all persons entering any facility at City Centre Park clean their hands on arrival and frequently. Signage and supplies are in place to support this policy and encourage frequent handwashing including hand sanitizer stations at entrances and throughout each facility. 

No person may enter facilities at City Centre Park if they have any COVID-19 symptoms, if they have been in contact with anyone suspected to have COVID-19, or if they have been outside of Canada in the last 14 days. Clear signage is in place at all entrances and staff are required to answer a questionnaire in order to clock in at the start of each shift. Further staff temperatures are also taken each shift and workers are required to stay home for 10 days if they have any symptoms of COVID-19. 

Enhanced sanitization measures are in place to keep staff and patrons safe. All staff are trained on safe and effective use of chemicals. Sharing of equipment by staff and workers has been eliminated where possible and cleaning frequency has been increased where people may touch the same items. Commonly touched surfaces are cleaned frequently and recorded in log books. High contact items such as bowling balls, rental shoes, tables, chairs, menus, rental skates, golf putters, and golf balls are thoroughly sanitized after each use for your safety. Processes such as timings for reservations have been adapted to eliminate barriers to our cleaning programs.

Our safety plan is subject to continual review as we adapt to the ever changing COVID-19 situation.

 We encourage you to provide feedback if there is something we could be doing better to meet your expectations. We encourage you to fill in our user surveys or send feedback to admin@citycentrepark.ca to let us know how we are doing. In addition to the general information above, please see our What’s Open page for specific details to give you an idea of how your experience may be different at this time. 

 

Thank you,

Kristin St. Cyr

Please Stay Home

Bowling safe begins with you. We want nothing more than to be on lanes with you, but not if you are sick.

If you are not feeling well, or suspect your may have been into contact with those who may be ill, please stay home.

We look forward to seeing everyone again!

Keep it Clean

Staff keep the house clean and sanitize everything between bowlers. Help us by washing anything you plan to bring bowling.

Please make regular use the hand santizers located throughout the lanes. You’ll find them located for you as soon as you arrive!!

No Sharing

We know you love to share, but you can’t share your bowling gear.

If you have an event where you must use another bowler’s ball, alert your coach, we carry isoproyl alcohol to disinfect. In fact, CTF permits and encourages us to clean our ball regularly. The dry towel rule has been waived. 

Six in the Mix

The maximum occupancy on each lane and inside the setttee area is 6. This includes bowlers, staff, family and coaches.

We ask that parents remain outside the settee area when not helping their bowler.

Take a Right Approach

When you are waiting for your shot, stay right and wait your turn.

We ask player not to use the upper right seat so there is easy access to the ball return.

Use a counter-clockwise direction for traffic to avoid ackwardness in tight spaces. After your frame, move right!

 

Show Me 5

We all know bowling is a contact sport, especially when it comes to high-5’s. It’s part of the game.

Today we look to other ways to celebrate a friend’s success, or your own. Air-5’s, elbow and fist bumps are ok, for now.

Mask

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Be Positive

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Return to Sport COVID-19 Resources

We Appreciate Your Feedback

Physical Distancing (Coaching)

Our coaches have been utilizing the Return to Sport guidelines and will have a slightly different technique to coaching our youth this season while maintaining physical distancing. Still dedicated to ensuring the high quality of coaching, and safety is our main priority.

 

Engineered Controls and Cleaning

Plexi-glass separations are in place at service desks and barriers are in place between pairs of bowling lanes to ensure physical distancing.

Commonly touched surfaces are cleaned frequently and recorded in log books. High contact items such as bowling balls, rental shoes, tables, chairs, menus,  are thoroughly sanitized after each use for your safety.

We invite you to visit our Health and Safety Statement by clicking here

Physical Distancing (Facility-wide)

Staff and patrons are to make best efforts to keep 6′ from others where barriers are not in place. To support distancing requirements, signage is in place at the entrance of each facility to educate patrons on our policies. Facility occupancy limits have been reduced and many processes have been changed to help facilitate physical distancing.  

Want to Learn More?

We’d love to learn what you think as well. Your feedback enables us to continue to use, meet guidelines and adjust measures to improve your safety in the sport of bowling.

Please send us a message!